BEHIND THE BROKER: Ben Choe’s Journey from Banker to Broker
The Mortgage Broker Podcast is back with another insightful episode in our Behind the Broker series, and this time, we’re featuring an inspiring story of transition and success. In this episode, we sit down with Ben Choe, one of the top agents at A Better Way Mortgage Group, who has made an impressive impact in the mortgage industry after moving from banking to brokering.
Ben’s journey into the financial world started unexpectedly. Originally focused on science, he pivoted to accounting upon his father’s advice—only to discover a passion for finance instead. While studying at Simon Fraser University (SFU), he landed a co-op position at RBC as a Personal Financial Services Representative. This role introduced him to the fundamentals of banking—handling bank accounts, credit cards, and loans—and set the stage for his future in lending.
He continued his career in CIBC, followed by VanCity, where he specialized in lending. After nine years at VanCity, Ben moved to Scotiabank, where he honed his expertise in mortgage solutions for new immigrants and real estate investors. However, after experiencing multiple institutional shifts—where capital constraints affected lending capabilities—Ben realized he needed more control over his future. The solution? Becoming a mortgage broker.
Transitioning from banking to brokering wasn’t easy. As a mortgage specialist at a bank, Ben enjoyed job security, but he was limited to a single lender’s products. As a broker, he gained access to multiple lenders, ensuring he could always find the right solution for his clients.
The challenge? Adapting to 100% commission-based income and learning the intricacies of multiple lender policies. Unlike many former bankers who rely on underwriting support in their early broker days, Ben chose to immerse himself fully. He spent his first months calling lenders daily, learning policies, and building relationships with BDMs (Business Development Managers)—a move that set him apart.
Ben attributes his rapid success as a broker to discipline and daily routines. His approach includes:
Beyond his mortgage business, Ben leads an active lifestyle that helps him manage stress and stay energized. He’s a certified snowboard instructor, an avid runner, a golfer, and even a triathlon participant. For him, staying active isn’t just about physical health—it’s about mental resilience, which plays a crucial role in handling the demands of mortgage brokering.
When asked what advice he would give to someone transitioning from banking to brokering, Ben emphasizes consistency and humility:
Ben’s goal for the next year? Scaling his business. As his volume grows, he’s exploring ways to become more efficient, whether by hiring support staff or forming strategic partnerships to handle increasing client demand.
His story is a testament to the power of adaptability, perseverance, and continuous learning—essential traits for anyone looking to thrive in the mortgage industry.
Stay tuned for more insights from top brokers in the Behind the Broker series, only on The Mortgage Broker Podcast!
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